Job position: Associate Program – Client Service in Dialectica (February 2022)

About the role

As an Associate in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and knowledge that can address them. One day you could be connecting a private equity firm with experts to better understand the sub-Saharan African telecommunications market, while the next day assisting a strategy consultancy looking into the growth outlook for solar energy in the Middle East. You will need to think critically and fast, conduct high-level research into industries and companies, and identify the best experts ensuring they have the most relevant experience and knowledge to address our clients’ questions. You will spend a reasonable amount of time reaching out to potential experts via phone and email to assess whether they possess the relevant experience and knowledge, before connecting them with our clients. Working on multiple client projects at once, you will quickly develop core skills in sales, time management & prioritization, negotiation, and professional communication skills.

Your key responsibilities will include:

● Reviewing client project briefs to understand their knowledge gaps and conduct

high-level industry and company research to identify the most relevant experts

● Utilizing phone, LinkedIn, and email outreach to connect with experts

● Critically screening experts for their suitability and relevance to address a client’s needs

with an emphasis on quality

About the Client Service team

The Client Service Team is the revenue epicenter of our business. A career in the Client Service Team at Dialectica is more than just a job; it’s an opportunity to build an accelerated career, unlock competitive performance compensation, and develop key core skills across an array of competencies in sales, professional communications, client relationship management, project management, account management, and people management. Hard work, drive, and commitment to delivering value will put you on track to becoming an Associate Manager in 1.5 years and a Vice President in 5 years.

What we look for

At Dialectica, we don’t believe in a “one size fits all” approach to hiring. We welcome candidates with different experiences and backgrounds. Here are some qualities that many of our successful applicants possess:

● Academic achievement gained in any undergraduate field

● Participation in extracurricular activities with proven records of leadership

● Strong interest and passion for the business world evident through your studies,

internship, or extra-curricular activity

● A development mentality to view setbacks and short term challenges as learning

opportunities for growth

● A client service mentality, which means you are committed to go beyond your clients’

needs to deliver true value

Requirements

● 0-3 years of work experience

● Bachelor’s degree or higher

● Fluency in English is a must

● Fluency in another language such as French, German, Italian, Spanish, Japanese,

Korean, and/or Mandarin is a huge plus!

Not sure if you have it all? Apply anyways so we can get to know you and learn how you can

deliver value at our company.

Benefits

● The opportunity to gain transferable skills including research, sales, negotiation,

commercial awareness, professional communication, time and project management

● Learning and Development programs including but not limited to our onboarding

bootcamp, Mini-MBA program, and step up programs

● Be part of a creative, entrepreneurial and fast-paced, workplace guided by the values of

transparency, diversity, quality, caring, teamwork, ownership, leadership, and constant

improvement

● Competitive compensation schemes including a monthly performance bonus

● Private medical insurance and competitive savings plan

● Sponsored health and wellbeing and team bonding activities

● The opportunity to work and live in Montreal through our exchange program

● Work in a collaborative, and diverse hub in the heart of the Athens

Please find more details in the attached PDF file

Apply here: https://apply.workable.com/dialectica-global/j/BAC2B8AC81/apply/