IT Support Engineer – Σπάτα/Αττική – Aegean Airlines

Division: IT

Department: Information Technology 

Location: Spata, Greece
Type of Employment: Full-time

Deadline: 20/11/2022

About the role

There is currently a job opening “IT Support Engineer”, in the Information Technology Department. As an IT Support Engineer, you will be responsible to interact with end-users, addressing and tracking issues, providing the first line of support. You are a perfect match, if you are eager to provide great support experience, owning, troubleshooting and solving technical issues, showing collaboration and transparency within the team.

What you will do:

• Ensure that the network infrastructure is running properly
• Install and configure new hardware and software
• Monitor IT helpdesk, by controlling of service requests and incidents through Jira Service desk
• Participate in configuration of the network and systems devices
• Provide support to end users in accordance with SLAs concerning software applications and hardware
• Be responsible for the administration of MS Windows and mobile technologies (IOS/android/windows)
• Monitor network infrastructure through Network management tool

You fit, if you cover the following requirements:

• University degree in Computer Science, field Information Technology or another related
• 3+ years of experience as an IT support engineer
• Good knowledge of networks and telecommunications
• Fluency in oral and written Greek and English
• Strong knowledge in MS Office applications
• Microsoft SCCM knowledge will be considered an asset
• Jira Service Desk administration knowledge will be considered an asset

And you have competence in:

• Communicating effectively in a structured manner, with all stakeholders
• Demonstrating positive attitude with a collaborative approach
• Attention to detail
• Working under pressure, managing changing priorities and meeting deadlines
• Organization and time management
• Handling confidential information by demonstrating high sense of professionalism 

If you pursue your career journey with AEGEAN, on top of a challenging job, we offer:

• A working environment where you feel valued and appreciated
• Excellent career and development opportunities within the organization
• Flight tickets
• Private health insurance scheme

Πηγή : https://jobs.aegeanair.com/job/IT-Support-Engineer/848949755/